Janice Crossan
Janice has been with Heritage for over 8 years. She was a Clinical Supervisor upon the founding of the Arizona office and currently oversees all of Heritage’s divisions to ensure compliance with state and federal regulations and to assure best clinical practices and quality patient care.
Her professional career of 37 years began in Scotland as a registered nurse in the major trauma unit at the prestigious Glasgow Royal Infirmary. Through a joint venture with the University of Glasgow, she was involved in global research studies to improve the outcomes for patients living with chronic diseases.
After leaving the Glasgow Royal Infirmary, Janice held various positions in home healthcare with the Greater Glasgow Health Board and was Clinical Nurse Specialist in diabetes management prior to coming to the U.S. Janice continued as a Diabetes Nurse Specialist at Gentiva in Arizona and then as the Assistant Director of Home Health at TLC in Arizona before joining Heritage.
Janice earned her RGN and two diplomas – Home Healthcare and Health Visiting (for chronic disease management) – from the Greater Glasgow Health Board. In 1979, she became a certified midwife through the Lanarkshire School of Midwifery and in 1980 earned an Advance Diploma in Health Care with a concentration in physiology, psychology and research from London University. She received a Bachelor of Arts in Psychology/Sociology from Open University in Milton Keynes, England, in 1994 and a Certified Research Diploma from the National Association of Research in the U.S. in 1995.
Janice won an Award for Academic Achievement (7th in graduating class) from the Greater Glasgow Health Board in 1976 and an Award for Academic Achievement (2nd in graduating class) from Lanarkshire College of Midwifery in 1980. She has also been a member of the Arizona Association for Diabetes Educators.
Janice became a youth leader in the Girls Brigade (U.K. equivalent of the Girl Scouts) and continued to volunteer when she moved to the U.S. She was involved in the start-up of a youth ministry at a church in Scottsdale, Arizona. Her favorite age group is junior high school because she enjoys their openness and sense of fun.
She has been married for 35 years and has two children. She recently became the proud grandmother of a beautiful boy, William.
PERSONAL STATEMENT:
“I came to Heritage in 2002 because I had heard from another employee about the high standards of care they provided. It is very important to me that I work for a company that displays the same values as I find important in my personal life. It is important that I can trust senior management to uphold these values in the professional arena.”